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Have a concern? Start Here
Riverbank Unified School District believes that the quality of its educational program improves when the District listens to concerns, considers differences of opinion, and resolves disagreements and complaints through a fair, consistent, and transparent process.
This page provides information about how to file a formal complaint at the District level. It does not address the process for resolving issues informally at the school site level.
Most issues can be solved quickly by talking with the person closest to the situation. When possible:
- Speak with the staff member involved.
- Contact the site principal.
- Contact the appropriate district department.
If you are unsure who to contact at the school or department level, please reach out to the District’s Title IX Coordinator and Compliance Officer, who can direct your concern to the appropriate person:
District Compliance Officer and Title IX Coordinator for Student Services and Section 504/ADA Coordinator
Elizabeth Rodarte, EdD
Asst. Superintendent Student Services & Interventions
(209) 869-2538 erodarte@riverbankusd.org
If your concern is not resolved at the site or department level, you may file a formal complaint with the District under the applicable Board Policy and Administrative Regulation.
For safety concerns or allegations of discrimination or harassment, you may file a formal complaint immediately
Complaint Pathways Quick Reference Guide
|
Type of Conduct |
Procedure |
How to File |
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Complaint Against District Employee (not linked to protected class) |
BP/AR 1312.1 Complaint Against District Employee |
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Discrimination or Harassment Impacting Access to District Programs and/or Activities: |
BP1312.3 Uniform Complaint Procedures |
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Sexual Harassment, Sexual Assault, Sex Based Discrimination |
BP1312.3 Uniform Complaint Procedures BP/AR 4119.11 Sexual Harassment AR 4119.12 Title IX Sexual Harassment Complaint Procedures |
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|
Materials, Facilities, Teacher Assignments Use this process if you believe there are insufficient instructional materials, unsafe or unhealthy facilities, or teacher vacancies/misassignments |
BP 1312.4 Williams Uniform Complaint Procedures |
Uniform Complaint Procedures (UCP)
A Uniform Complaint Procedures (UCP) complaint is a written and signed statement alleging a violation of federal or state laws or regulations, which may include an allegation of unlawful discrimination, harassment, intimidation, or bullying.
The Riverbank Unified School District (RUSD) annually notifies its students, employees, parents/guardians, school and district advisory committee members, appropriate private school officials or representatives, and other interested parties of the District’s Uniform Complaint Procedures (UCP) process.
A complaint alleging unlawful discrimination, harassment, intimidation, or bullying must be filed no later than six months from the date of the alleged conduct or the date the complainant first obtained knowledge of the facts of the alleged conduct.
All other UCP complaints must be filed no later than one year from the date the alleged violation occurred. For complaints relating to Local Control and Accountability Plans (LCAP), the date of the alleged violation is the date when the reviewing authority approves the LCAP or annual update that was adopted by the District.
A student enrolled in any RUSD schools cannot be required to pay a student fee for participation in an educational activity. A student fee complaint may be filed with the principal of a school or the compliance officer.
A student fee or LCAP complaint may be filed anonymously, that is, without an identifying signature, if the complainant provides evidence or information leading to evidence to support an allegation of noncompliance.
Complaints within the scope of the UCP are to be filed with the following compliance officer who is responsible for processing complaints and who is knowledgeable about the laws and programs that they are assigned to investigate.
Programs & Activities Subject to the UCP
- Accommodations for pregnant and parenting students
- Adult Education
- After School Education and Safety
- Agricultural Career Technical Education
- Career Technical Education, Career Technical and Technical Training programs
- Child care and development programs
- Compensatory education
- Consolidated categorical aid programs
- Course periods without educational content
- Discrimination, harassment, intimidation, or bullying based on a person’s actual or perceived race, color, ancestry, nationality, national origin, immigration status, ethnic group identification, ethnicity, age, religion, marital status, pregnancy, parental status, physical or mental disability, medical condition, sex, sexual orientation, gender, gender identity, gender expression, or genetic information, or association with a person or group with one or more of these actual or perceived characteristics, in any program or activity that is funded directly by, or that receives or benefits from, any state financial assistance
- Educational and graduation requirements for students in foster care, students experiencing homelessness, students from military families, students formerly in Juvenile Court now enrolled in a school district, students who are migratory, and who are newcomer students
- Every Student Succeeds Act
- Local Control and Accountability Plan
- Migrant education
- Physical education instructional minutes
- Reasonable accommodations for a lactating student
- Regional occupational centers and programs
- School Plans for Student Achievement
- School Site Councils
- State preschool programs
- State preschool health and safety issues, in license-exempt programs
- Student fees
- Any other state or federal educational program the State Superintendent of Public Instruction or designee deems appropriate
Contact Us
District Compliance Officer and Title IX Coordinator for Human Resources
Leanne Leonard, EdD
Chief of Human Resources Officer
(209) 869-2538
District Compliance Officer and Title IX Coordinator for Student Services and Section 504/ADA Coordinator
Elizabeth Rodarte, EdD
Asst. Superintendent Student Services & Interventions
(209) 869-2538
District Compliance Officer for Williams Complaints
Vanessa Rojas
Director State/Federal Programs & Accountability
(209) 869-2538
Title IX Sex Discrimination & Harassment
Use this process for complaints of sex discrimination or sexual harassment in any district program or activity. Reports can be made to the Title IX Coordinator.
Key Points:
• Retaliation is prohibited.
• Supportive measures are offered to all parties.
• Complaints are investigated per District Title IX procedures.
Williams Complaints
(Instructional Materials, Facilities, Teachers)
Use this process if you believe there are insufficient instructional materials, unsafe or unhealthy facilities, or teacher vacancies/misassignments.
Click Here to submit a Williams Complaint
Complaint Against District Employee
Complaint Against District Employee
Use this process for concerns regarding a district employee’s conduct that do not fall under the UCP or Williams categories. Attempts should be made to resolve issues informally at the site or supervisor level before filing a formal complaint.
Process Overview:
• Submit written complaint to the employee’s supervisor or principal.
• Employee notified within 5 days.
• Supervisor investigates and responds (typically within 30 days).
• Appeals may be made to the Superintendent or Board.
Anti-Retaliation & Professional Standards
Retaliation against anyone who raises a concern or participates in a complaint process is strictly prohibited. Employees must adhere to District professional standards and lawful conduct expectations.